Coverage
Delivery is available across Kenya where the selected courier serves the address.
Delivery & Payment
Clear timing and fees before you commit.
Rose Active B12 orders are prepared for delivery within Kenya. Delivery cost depends on destination and courier coverage.
Dispatch
Confirmed orders are normally prepared for dispatch within 1 business day.
Delivery timing
Estimated delivery is 2–5 business days after dispatch. Remote areas may require additional time.
Fees
The delivery fee is calculated from the destination and courier option and is confirmed before the order is completed.
Payment methods
Use the options available when your order is confirmed.
M-PESA and card payment may be available depending on the order channel. The final amount, including delivery, is confirmed before payment.
Missed delivery
If a courier cannot complete delivery, they may contact you to rearrange the attempt. Additional delivery charges may apply where a new trip is required because the address or availability changed after dispatch.
Order support