Last updated 22 July 2026

Terms of Use

Website use

Use this site for lawful personal or business enquiries about Novirel products. Do not interfere with site operation, attempt unauthorized access or copy protected material for misleading commercial use.

Orders and acceptance

Choosing a pack on the website does not itself create a completed purchase. An order is accepted when Novirel directly confirms the product, delivery details, total price and payment arrangement with you. You may request cancellation before dispatch; after dispatch, the returns conditions apply.

Prices, delivery and payment

Product prices are shown in KES. Delivery fees are confirmed separately based on destination and courier coverage. Available payment options may include M-PESA and card depending on the order channel. The total amount is confirmed before payment.

Product information and limitations

Rose Active B12 is presented as a food supplement / nutritional product for an everyday adult wellness routine. Website copy does not promise treatment, cure, guaranteed outcomes or instant energy. Follow the finished product label for ingredient declaration, serving directions, storage and cautions.

Intellectual property

Novirel names, product presentation, site text, graphics and original design elements are owned by or used for Novirel. You may view and print pages for personal use but may not reproduce them commercially in a way that suggests endorsement or affiliation.

Responsibility and changes

Novirel is responsible for supplying confirmed orders in accordance with the agreed order details. Delivery timing remains an estimate because courier conditions can change. These terms may be updated to reflect changes to the site, order process or commercial conditions; the current version is identified by the date above.