Common Questions

Useful answers before you choose a pack.

Product questions

What is the product format?

A daily berry-vitamin powder blend supplied as a 30-serving pack.

Who is it positioned for?

Active adults who prefer a simple daily wellness routine and calm non-stimulant positioning.

Is it a medical product?

It is presented as a food supplement / nutritional product, not as a treatment for disease or chronic fatigue.

Ingredient questions

Which ingredients are highlighted?

Rosehip fruit, sea buckthorn fruit, raspberry fruit and vitamin B12.

What is the exact B12 form and dose?

Use the finished pack label as the reference for the exact vitamin B12 form and amount.

Routine questions

How often is it used?

The routine concept is one serving daily. Follow the finished product label for serving and preparation directions.

Is it positioned as a stimulant?

No. The product is deliberately presented without caffeine-led or stimulant-style messaging.

Delivery questions

Where do you deliver?

Within Kenya, subject to courier coverage for the delivery address.

How long does delivery take?

Estimated delivery is 2–5 business days after dispatch.

How is the fee calculated?

The delivery fee is based on destination and courier coverage and is confirmed before the order is completed.

Still deciding?

Talk to Novirel about practical product, delivery or ordering questions.